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HP Reviews

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Overall Rating

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8 Reviews
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About HP

HP, also known as Hewlett-Packard, is a global leader in computing and printing solutions. The company offers a wide range of products including laptops, desktops, printers, ink, and toner. HP's product line is designed to cater to various customer needs, from personal use to professional and enterprise-level requirements. The HP EliteBook series and HP Chromebooks are among the popular choices for computing devices. In the printing segment, HP provides innovative solutions like HP Instant Ink, a subscription service for ink delivery, and HP Color LaserJet Pro printers that promise high speed and vivid color performance. Additionally, HP emphasizes sustainable products and services, aiming for a more circular economy and reducing carbon emissions.

HP Pros & Cons

Pros of HP.com:

  • Variety of Products: HP offers a wide range of products including laptops, desktops, printers, and accessories, catering to various user needs.
  • Customer Support: HP provides robust customer support through multiple channels like phone, email, and live chat, along with extensive resources on their website.
  • Innovation: HP is committed to incorporating cutting-edge technology, ensuring smooth and efficient performance in their devices.
  • Convenience: The HP Instant Ink program offers automatic monitoring and replacements, reducing the hassle of managing ink levels and providing cost savings.

Cons of HP.com:

  • Customer Service Issues: Many customers have reported poor customer service experiences, including frustration with phone support and difficulty in resolving issues.
  • High Prices: Some HP products, particularly high-end models, can be quite expensive, making them less accessible to users on a tight budget.
  • Pre-installed Software: HP laptops often come with pre-installed software (bloatware) that can slow down the system and take up valuable storage space.
  • Thermal Management: Some HP laptops, especially more powerful models or those with compact designs, can struggle with heat management, leading to performance throttling.
  • Battery Life: While HP has improved battery life, some models still lag behind competitors, particularly in all-day battery life.

HP Coupon & Discount Codes

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HP Customer Reviews (8)

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Faith Singh
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Feb 7, 2023
Verney Labrecque
Verney Labrecque
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Feb 6, 2023
Kristin Wirth
Kristin Wirth
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Feb 6, 2023
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Grégoire Rouleau
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Feb 5, 2023
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Chanice Van Nugteren
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Michael Fry
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HP Customer’s Q&A

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HP Features and Benefits

HP.com offers a wide array of products and services, including personal computers, printers, and related accessories. Here are some key features and benefits:

  • Diverse Product Portfolio: HP offers a wide range of products and services catering to different customer segments, from individual consumers to large enterprises. This includes laptops, desktops, tablets, and other computing devices.

  • Strong Brand Recognition: HP enjoys a well-established brand with a long history in the technology industry. The company’s reputation for quality products, innovation, and customer service has helped it maintain a strong presence in the market and attract a loyal customer base.

  • Innovation: HP invests heavily in research and development to create innovative new products that meet the evolving needs of their customers.

  • Customer Support and Service: HP's key activities involve designing, developing, and manufacturing its products, as well as providing customer support and service.

  • Printing Solutions: HP is a market leader in printing solutions, offering products ranging from home and office printers to industrial-scale printing systems.

These features and benefits make HP.com a go-to destination for many customers looking for technology solutions. It's always a good idea to explore the website and see what it has to offer.

HP Pricing

HP.com offers various pricing options for its products and services, including:

  • HP Instant Ink: Plans start at $1.89 per month for up to 10 pages, with additional sets of 10 pages costing $1 each. The monthly cost increases based on the number of pages printed, up to $32.49 for 700 pages.
  • Printers: Discounts range from 41% to 75% on select printers, with some models offering up to 52% savings.
  • Laptops and Desktops: Prices vary, with deals offering up to 63% savings on business laptops and up to 55% savings on select printers.
  • Price Match Policy: HP.com will match the current direct-fulfilled, pre-tax price for new "Comparable PCs" and identical HP printer, display, and accessory model numbers from nationally recognized online retailers.

For specific pricing details, it is recommended to visit the HP.com website or contact their customer service.

About Hp.com Payment Method?

Customers shopping on Hp.com have a variety of payment methods to choose from. Accepted payment options include major credit cards like Discover, Visa, MasterCard, and American Express, as well as PayPal and HP.com gift cards. For those opting to use a credit card, it's important to note that only one card can be used per transaction. The payment account will be charged at the time of placing the order.

HP FAQs

FAQ

HP Alternatives

Here are some alternatives to hp.com:

  1. Cisco: A multinational technology conglomerate that develops, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products.
  2. ePlus: An American IT assets selling and financing company.
  3. Samsung Electronics: A global leader in technology, opening new possibilities for people everywhere.
  4. Microsoft: Known for its software products like the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.
  5. Huawei: A leading global provider of information and communications technology (ICT) infrastructure and smart devices.
  6. Toshiba: A world leader and innovator in pioneering high technology, a diversified manufacturer and marketer of advanced electronic and electrical products.
  7. Apple: Designs, manufactures, and markets smartphones, personal computers, tablets, wearables, and accessories worldwide, and sells various related services.
  8. Dell: A part of the Dell Technologies family of brands, offering the broadest range of product in the IT industry.
  9. Lenovo: A Chinese multinational technology company that designs, manufactures, and sells personal computers, tablet computers, smartphones, workstations, servers, electronic storage devices, IT management software, and smart televisions.
  10. QZ Tray: A cross-platform browser plugin that prints raw (ZPL, ESC/P, FGL), HTML, PDF as well as communicates with USB, HID, and serial devices.

These alternatives offer a variety of products and services that may suit different needs. It's always a good idea to explore multiple options before making a decision.

FAQ

How To Open A HP Account?

To open an account on hp.com, follow these steps:

  1. Visit the HP website.
  2. Click on the 'Sign In/Create Account' button usually located at the top right corner of the page.
  3. Click on 'Create an Account'.
  4. Fill in the required details such as email address, first name, last name, and password.
  5. Click on 'Create Account'.

After creating an account, users can manage their HP products and services, including support, contracts, and warranties. The account also allows users to remotely manage, share access, and print from anywhere with a compatible HP printer. Users only need to create an HP account one time and sign in to use functionality in the HP Smart app.

Remember, always keep your login information secure and do not share it with anyone. Enjoy exploring the features and benefits of your new HP account!

FAQ

How quickly are orders shipped out from HP?

Most orders are shipped out on the same working day that the order is placed and confirmed.
FAQ

What shipping carriers does HP use?

HP may use one or more of the following logistics carriers for shipment: FedEx, FedEx SmartPost, UPS, UPS SurePost, and USPS.
FAQ

When can I cancel an HP order?

You can only cancel orders that were made within one hour, before the order processing starts.
FAQ

Is there a processing time for refunds?

Yes, refunds can take up to 3 to 5 business days to reflect on your payment account, depending on your bank's processing time.
FAQ

Is there a fee for cancelling an HP order and receiving a refund?

There is no fee for cancelling an order, but a restocking fee of up to 15% may apply for returns.
FAQ

About Hp.com Prices and Cost?

At Hp.com, customers can find a range of laptops starting at $499.99 for Pavilion models, with Elite laptops and Envy and Spectre Laptops beginning at $699.99. These prices reflect the balance of performance, mobility, and functionality tailored for various lifestyles. For those interested in printers, the starting price is $84.99, with Smart Tank printers beginning at $149.99, which includes two years of ink. Additionally, there are opportunities to save up to 50% on select laptops and up to 70% on select HP tech during promotional sales. Customers can also enjoy benefits like free shipping storewide on their purchases.

FAQ

About Hp.com Popular Products and Services?

Among the popular products at Hp.com, the HP EliteBook 1040 series stands out, known for its high security and AI-enhanced performance. The HP Chromebooks, including the Chromebook and Chromebook Plus, are celebrated for their ease of use. For printing solutions, the HP Color LaserJet Pro 3000 series is recognized for its high speed and vivid color output. Services like the HP All-In Plan, which starts at $6.99 a month, offer customers a printer, ink delivery, and 24/7 support. Additionally, HP Instant Ink Support provides solutions and tips for ink subscription services.

FAQ

Hp.com Return Policy?

At Hp.com, the return policy allows customers to return new and unopened merchandise within 30 days from the day the order ships. Opened and gently used items may also be returned within the same timeframe, but a 15% restocking fee may apply. For returns over $250 USD, a review is required after the request. In case of malfunction or warranty issues, contacting HP Support is recommended before initiating a return. As for the shipping policy, customers enjoy free shipping on many items, with the option to upgrade to expedited shipping for an additional fee. Products are typically shipped within 1-3 business days after an order is placed.

FAQ

Tell me more about HP Smart Tank printers.

HP Smart Tank printers are the next generation of cartridge-free printers that come with refillable ink tanks. They offer a low cost per page and include enough ink to print up to 8,000 color pages. These printers are designed for non-stop printing for up to 2 years without the need to run out of ink or change cartridges. They provide the best print quality on everyday paper, producing vibrant colors and crisp dark text. The setup is simple with the HP Smart app, and they feature self-healing Wi-Fi to maintain reliable connections. The printers also come with built-in defenses against cyber attacks. The HP Smart Tank series includes various models like the Smart Tank 5101, 6001, 7001, 7301, and 7602, each tailored for different printing needs, from everyday documents to business presentations. They also support automatic 2-sided printing and have smart buttons to guide users through printing tasks. Some models include an automatic document feeder and the ability to print from USB. The printers are made with up to 45% recycled plastic, aligning with HP's commitment to sustainability.

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